Complimentary prosecco upon arrival added a nice touch.

We came on our honeymoon, but the hotel didn't do anything special for us despite mentioning it, which was a disappointment. We had to iron our clothes in the lobby, which felt a bit awkward for a hotel of this caliber. the accommodation cost was quite steep, leaving us feeling that the overall value could have been better.

Beautiful canal view rooms

the location was ideal, but I definitely did not enjoy the morning hustle as the room was right by the dining area, making it so luod! also, I couldn’t believe they didn’t offer any suite upgrade despite all the inconveniences faced. I almost considered a good review, but just couldn’t.

Had a braw stay! The view of the canal from our room was pure stunning, and the staff were so friendly, offering an upgrade that made it all feel special. The only downside? The hotel’s location was a wee bit tricky to find at first.

Amazing location with a stunning canal view room. Complimentary boat ride to Murano was the icing on the cake!

Using Palazzo San Lorenzo as our base, we explored the best of Venice. It was a treat to have breakfast overlooking a charming canal while our grandson enjoyed the bustling atmosphere. The staff's local tips made it easy to navigate the must-see spots.

My kids wished for more activities available for kids.

had a fantastic birthday stay! the superior double room was large and spotless with a beautiful view of the canal. the staff upgraded us for free, making our experience even more special.

wifi connection was unstable at times.

the rooms were immaculate and well air conditioned. a little difficult to find at first.

great stay but minor noise issues

We appreciated the late check-out option at a fair price, which added flexibility to our plans. The room was nicely decorated, and the vanity supplies exceeded our expectations. Morning views of the city were enjoyable and provided a lovely backdrop for our breakfast.

We found the noise from the dining area in the morning a bit disruptive.

The hotel features beautiful Venetian interior decor, with spacious, well-furnished rooms, and is conveniently located within walking distance of major attractions. The friendly staff offered valuable recommendations and made navigating the city enjoyable.

Room service for breakfast could be enhanced.

Perfect spot for a romantic getaway

Had an awesome time in Venice! The room was huge, super clean, and had a stunning view. The staff were really kind and even helped us with some local tips. We enjoyed breakfast in the bar/lounge area, and the options were pretty good. Just wish the noise from nearby rooms wasn’t so loud at times.